Terms of Service

Last updated: June 23, 2026

Welcome to House of Clothes. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Conditions

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced or linked on our site. These Terms apply to all users, including visitors and customers. We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You may not use our products or website for any illegal or unauthorized purpose. You must not transmit any viruses, malware, or destructive code. Any violation of these Terms may result in immediate termination of access to our services.

3. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate and current. However, we do not guarantee that all content is free from errors. If a product you receive is not as described, your sole remedy is to return the item in unused condition in accordance with our Return & Refund Policy.

4. Order Processing & Shipping

  • Order Processing Time: 1–2 business days

  • Transit Time: 3–5 business days

  • Total Delivery Time: 4–7 business days

  • Order Cut-Off Time: 5:00 PM (EST)

  • Shipping Method: Standard Shipping

  • Shipping Region: United States only (International shipping is not available)

5. Returns & Refunds

Returns are accepted within 30 days of delivery. Items must be unused and returned in their original packaging. If an incorrect item was ordered by the customer, return shipping costs will be the customer’s responsibility. Refunds are processed within 7 business days after the returned item is received and inspected.

  • For damaged items: Contact us within 7 days of delivery with clear photos of the product and packaging. Without photo evidence, we may be unable to offer a refund, replacement, or store credit.

6. Payments

We accept: Visa, Mastercard, American Express, JCB, Discover, Diners Club, and Apple Pay. All payments are processed securely through third-party providers. We do not store your full credit or debit card information.

7. Modifications to Services and Prices

Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time without notice.

8. Accuracy of Billing and Account Information

You agree to provide accurate, complete, and current billing and purchase information. We reserve the right to cancel or limit orders that appear suspicious or fraudulent.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of House of Clothes and is protected under applicable copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

House of Clothes shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, website, or services.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States.

12. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time. Changes are effective immediately upon posting. Continued use of the website constitutes acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

  • Business Name: House of Clothes

  • Address: 1098 Ann Arbor Rd W, Plymouth, MI 48170, United States

  • Phone: +1 (224) 263-6191

  • Email: support@houseofclothes.us

  • Operating Hours: Monday – Saturday (10:00 AM – 5:30 PM) | Sunday: Closed