At House of Clothes, we strive to ensure that your orders are delivered promptly and securely. Below is our shipping policy for your reference:
Domestic Shipping (USA)
- Processing Time: Orders are processed within 1–3 business days.
- Shipping Time: Standard shipping within the USA typically takes 3–6 business days. Expedited shipping options are available at checkout.
- Shipping Cost:
- Standard Shipping: Free Shipping.
Canada and UK Shipping
- Processing Time: International orders are processed within 1–2 business days.
- Shipping Time: Delivery times vary by location and typically take 2–5 business days. Customs delays may extend the delivery time.
- Shipping Cost: Shipping rates are calculated at checkout based on the destination country.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your package on our website or the courier’s website.
Shipping Restrictions
We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted regions. Please check at checkout if your location is eligible.
Lost or Delayed Packages
If your package is lost or delayed, please contact us at [email protected] with your order details. We will work with the courier to resolve the issue as quickly as possible.
Changes to Shipping Information
If you need to update your shipping address after placing an order, please contact us within 24 hours. Changes made after this period may not be accommodated.
Contact Us
For any shipping-related questions or concerns, please email us at [email protected] or visit our Contact Us page.